Frequently Asked Questions

Safe, easy and convenient for your customers to make purchase and load their accounts online

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  • What is GemVoucher?

    GemVoucher is a prepaid voucher that was specifically designed for online spending. Our aim is to provide a hassle free online experience for the user.

  • Is GemVoucher safe?

    GemVoucher is the safest and most effective method to top up your account. Each GemVoucher have a unique and encrypted 16 digit voucher and 6 digit PIN code (GemVoucher Code) for secure transactions. You must keep your GemVoucher safe and protect it from access by unauthorized third parties. Do not give your GemVoucher Code to any other persons, or use on any unauthorized website.

  • Do I need to register to get GemVoucher?

    Your personal information is not required while using GemVoucher. No need to register. No paperwork to complete.

  • What are the values of GemVoucher?

    GemVoucher come in the following denominations: $5, $10, $20, $50, $100 which can be purchased from our authorised resellers. Please always refer to GemVoucher authorised resellers in order to purchase GemVoucher.

  • Where and how can I purchase GemVoucher?

    The process of obtaining a GemVoucher is very simple.
    1. Go to any of the official GemVoucher resellers.
    2. Choose the value and number of vouchers you wish to purchase.
    3. Pay for vouchers using your preferred payment method.
    4. Once your payment is confirmed you’ll receive your voucher details in the form of the paper receipt.

  • How can I pay for GemVoucher?

    You can pay for GemVoucher in your local currency via the most popular payment options available in your country of residence

  • Where can i use GemVoucher?

    GemVoucher can be used at any of the hundreds of websites that offer GemVoucher as a payment option. If your favorite site doesn’t offer GemVoucher, please let us know and we’ll see what we can do to help.

  • Who can use GemVoucher?

    Anybody of age 18 or older can use a GemVoucher; please note that a bank account is not required for GemVoucher.